Managed Print Services to SMEs, Large Businesses and Corporations

As a customer driven organisation that is reliant on “Happy Customers”, returning to use our trains and services is one of the most important aspects of how we do business 365 days of the year!

 

Fastek have been working with us on this business journey of ensuring excellent customer service delivery since the early days of GNER, National Express East Coast, East Coast Main Line Trains (ECML), Virgin Trains East Coast and London North Eastern Railway (LNER).

 

Our own needs and requirement to evolve and adapt as a customer service provider to our millions of passengers has required us to select wisely the supplier partnerships that can also adapt quickly and efficiently to the changing business challenges of the modern world.

 

Our experience in working with Fastek is that they have ”time after time” risen to those challenges and more often than not, have exceeded our expectations.  As a procurement department getting good value along with excellent customer service is a high priority in everything we seek from our supplier partners, and Fastek have continued to demonstrate their ability to deliver on this. Fastek continue to innovate and deliver meaningful business solutions that help us do more (and often for less) with “First Class” customer service and support that does make a real difference.