Question 1

INTRODUCTION

Accepted Answer

Fastek Consultancy are committed to protecting and respecting your privacy.
 
This policy (together with our terms of use www.fastekmanagedprint.co.uk\privacy-policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
 
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

Question 2

DEFINITIONS

Accepted Answer

Data controller - A controller determines the purposes and means of processing personal data.
 
Data processor - A processor is responsible for processing personal data on behalf of a controller.
 
Data subject – Natural person
 
Categories of data: Personal data and special categories of personal data
 
Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
 
Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
 
Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
 
Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Question 3

WHO WE ARE?

Accepted Answer

Fastek Consultancy is the data controller. This means we decide how your personal data is processed and for what purposes.
 
Our contact details are: 
 
Address: Fastek Consultancy, Progress House, Castlefields Lane, Crossflatts Bingley, BD16 2AB
 
Tel: 01274 550 100
 
E-mail: info@fastek.co.uk
 
For all data matters contact Gary Whitaker on gary@fastek.co.uk.

Question 4

THE PURPOSE(S) OF PROCESSING YOUR PERSONAL DATA

Accepted Answer

We use your personal data for the following purposes:
 
• Account management
• Financial control
• Newsletters and general communication
• Provision of services

Question 5

THE CATEGORIES OF PERSONAL DATA CONCERNED

Accepted Answer

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
 
• Personal data
      o Name
      o Mobile Number
      o E-mail address
 
We have obtained your personal data from ongoing business relations with your organisation.

Question 6

WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

Accepted Answer

a) Personal data (article 6 of GDPR)
 
Our lawful basis for processing your general personal data:

More information on lawful processing can be found on the ICO website.

Question 7

SHARING YOUR PERSONAL DATA

Accepted Answer

Your personal data will be treated as strictly confidential and will not be shared with anyone outside our business.

Question 8

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Accepted Answer

We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteria to determine how long to retain your personal data: -
 
• Whist you are an employee of an organisation we conduct business with
• Whist you are an employee of an organisation we believe would benefit from services we offer

Question 9

PROVIDING US WITH YOUR PERSONAL DATA

Accepted Answer

You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so will restrict the smooth operation of our ongoing business interests.

Question 10

YOUR RIGHTS AND YOUR PERSONAL DATA

Accepted Answer

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
 
• The right to request a copy of the personal data which we hold about you;
• The right to request that we correct any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary to retain such data;
• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Question 11

TRANSFER OF DATA ABROAD

Accepted Answer

We Do not transfer personnel data outside the EEA.

Question 12

AUTOMATED DECISION MAKING

Accepted Answer

We do not use any form of Automated decision making in our business.

Question 13

FURTHER PROCESSING

Accepted Answer

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Question 14

CHANGES TO OUR PRIVACY POLICY

Accepted Answer

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Question 15

HOW TO MAKE A COMPLAINT

Accepted Answer

To exercise all relevant rights, queries or complaints please in the first instance contact our Gary Whitaker on gary@fastek.co.uk.
 
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

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Support 0845 460 69 89

GDPR Policy