To add a new question go to app settings and press "Manage Questions" button.

Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.

Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library

Often companies have approached their print setup sporadically, purchasing from various brands and models. Maintaining these individual devices can be very costly and time consuming. Fastek's thorough print audit takes all of this into consideration and we identify how to consolidate your machines into fewer, strategically placed multifunction devices to better suit your business needs. This not only saves office space but will reduce maintanence costs, energy consumption and save money on consumables. Software such as PaperCut MF allows you to set rules to your devices, making users more responsible for their printing and encouraging a greener approach, often cutting print waste by 15%.

Choosing to use a managed print service will inevitably improve your sustainability and reduce your environmental footprint. Lowering energy consumption and toner and ink usage are just some of the benefits you'll see with a new printer fleet. And with the addition of a management software such as PaperCut within your package, you can also track and manage print usage putting you in a better position to reduce waste.

The risk of data breaches have become an ever-present risk for companies of all sizes in recent years. And by May 2018, all companies will have to comply with new levels of personal security set out in the General Data Protection Regulation. This understandably can all seem overwhelming. As part of Fastek's Managed Print Service contract, we will help to mitigate those security risks. Many of the multi function printers we install come with built in security functionalities designed to protect your data as it moves around your business. Data cleansing services safely removes data from your device either during it's life if data is no longer needed, or at the end of contact once the device is removed.

Purchasing an entire print fleet can be unrealistic for most companies. It's also unecessary and is the least cost effective way of funding your new printers. Our managed print service offers flexible payment options allowing you to spread the cost and avoid the up-front costs of purchasing as well as the ad-hoc maintanence costs. A monthly invoice allows you to accurately manage your budget and removes the potential for unexpected payments.

Managing a print infrastructure can be time consuming and often takes employees away from their day to day responsibilities. A managed print service contract with Fastek will identify any issues with your current printer fleet and include plans to not only replace your devices with brand new, more efficient machines, but to also improve the way machines are used. Maintanence, meter readings and tasks such as managing inks and toner stock will be taken care of within your contract, leaving your staff to focus on more important areas of the business.

With reference to the categories of personal data described in the definitions section, we process the following categories of your data: • Personal data o Name o Mobile Number o E-mail address We have obtained your personal data from ongoing business relations with your organisation.

Fastek Consultancy is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: Address: Fastek Consultancy, Progress House, Castlefields Lane, Crossflatts Bingley, BD16 2AB Tel: 01274 550 100 E-mail: info@fastek.co.uk For all data matters contact Gary Whitaker on gary@fastek.co.uk.

To exercise all relevant rights, queries or complaints please in the first instance contact our Gary Whitaker on gary@fastek.co.uk. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

We use your personal data for the following purposes: • Account management • Financial control • Newsletters and general communication • Provision of services

You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so will restrict the smooth operation of our ongoing business interests.

We Do not transfer personnel data outside the EEA.

Data controller - A controller determines the purposes and means of processing personal data. Data processor - A processor is responsible for processing personal data on behalf of a controller. Data subject – Natural person Categories of data: Personal data and special categories of personal data Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies. Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs. Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

We do not use any form of Automated decision making in our business.

a) Personal data (article 6 of GDPR) Our lawful basis for processing your general personal data: More information on lawful processing can be found on the ICO website.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: • The right to request a copy of the personal data which we hold about you; • The right to request that we correct any personal data if it is found to be inaccurate or out of date; • The right to request your personal data is erased where it is no longer necessary to retain such data; • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means); • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing; • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Fastek Consultancy are committed to protecting and respecting your privacy. This policy (together with our terms of use www.fastekmanagedprint.co.uk\privacy-policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Your personal data will be treated as strictly confidential and will not be shared with anyone outside our business.

We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteria to determine how long to retain your personal data: - • Whist you are an employee of an organisation we conduct business with • Whist you are an employee of an organisation we believe would benefit from services we offer